Privacy Policy

Lincolnshire Memorials, based at Grimsby Cemetery Waiting Room, Scartho Road, Grimsby, DN33 2AN, collects personal data including names, addresses, contact details, deceased’s details, and payment information to provide memorial quotes, process orders, and submit cemetery permit applications.

Data is processed under UK GDPR and the Data Protection Act 2018, using contractual necessity, legal obligation, consent, or legitimate interest as the legal basis. Information is shared only with cemetery authorities, suppliers, and payment processors when necessary, and is never sold to third parties.

Customers can access, correct, or request deletion of their data by contacting info@lincolnshirememorials.com, or by raising a complaint with the Information Commissioner’s Office.

Who we are

Lincolnshire Memorials
Grimsby Cemetery Waiting Room
Scartho Road,
Grimsby. DN33 2AN

Email: info@lincolnshirememorials.com
Phone: 01472-453700

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

We may collect and process the following personal information:

Full name
Postal address
Email address
Telephone number
Details of the deceased (for memorial inscriptions and permits)
Cemetery details and permit documents
Payment and invoicing information
Communication records (emails, phone calls, messages)
Any other information you voluntarily provide

How We Use Your Data

We use your data to:

Provide quotes and designs for memorials
Process and fulfil orders
Submit memorial permit applications on your behalf
Communicate with you about your order or enquiry
Send invoices and manage payments
Respond to customer service enquiries
Comply with legal and cemetery regulations

Legal Basis for Processing

We process personal data under one or more of the following legal grounds:

Contractual necessity – to carry out our services as agreed with you
Legal obligation – to comply with legal or cemetery authority requirements
Consent – when you voluntarily provide us with information
Legitimate interest – to maintain records, improve services, and prevent fraud.

Sharing Your Data

We only share your personal data when necessary, and only with:

Cemetery or local authorities (for memorial permit applications)
Our trusted suppliers (e.g. for delivery or engraving)
Payment processing providers (for card transactions)
Legal or regulatory bodies if required by law

We never sell your data to third parties.

How We Store and Protect Your Data

All data is stored securely in encrypted systems and physical files are kept in locked premises.

We retain personal data only as long as necessary for our business or legal purposes.

We take all reasonable steps to prevent loss, misuse, or unauthorised access.

Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you

Correct any inaccurate or incomplete data
Request deletion of your data (where legally permissible)
Object to or restrict the use of your data
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at info@lincolnshirememorials.com.

Cookies and Website Analytics

When you visit our website, we may use cookies to improve user experience. You can choose to disable cookies through your browser settings. We do not use any identifiable or tracking cookies on our website.