Memorial Order Agreement
Between: Lincolnshire Memorials Ltd (“the Company”)
Registered Address: Grimsby Cemetery Waiting Room, Scartho Road, Grimsby, DN33 2AN
and
The Client (details as provided on the quotation or order form)
1. Scope of Work
The Company agrees to supply and install a memorial, headstone, or related work as described in the quotation or order form accepted by the Client.
2. Estimated Completion Time
For standard memorials or items available from stock (as shown in our catalogues), the estimated completion time is between 12 and 22 weeks.
For bespoke or custom-made memorials, the estimated completion time is up to 36 weeks.
For additional inscription or restoration work, the estimated completion time is up to 16 weeks.
The above timeframes begin once the application for installation or work has been approved by the relevant Council or Church authority, not from the date of deposit payment.
These timeframes are estimates only and may vary due to material availability, weather conditions, cemetery permit approvals, or other factors beyond the Company’s control.
3. Deposit and Payments
A deposit is required before any order is processed or materials are reserved.
Once an order is placed and materials are ordered, the deposit becomes non-refundable.
The balance payment must be made in full before the commencement of the final installation or restoration work.
No installation or final fitting will be scheduled until full payment has been received, unless otherwise agreed in writing.
4. Cancellations and Refunds
If the Client cancels the order after the Company has confirmed it, the deposit will not be refunded.
If materials or work specific to the Client’s order have already been started, the Client may be liable for additional costs.
5. Delays
The Company will make every reasonable effort to complete the memorial or restoration work within the estimated timeframe.
However, delays caused by suppliers, shipping, weather, or cemetery/church administration are outside the Company’s control and do not constitute a breach of contract.
6. Acceptance
By signing or confirming the quotation/order form, the Client agrees to the terms of this Agreement, including the stated completion times, payment schedule, and non-refundable deposit policy.
